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Privacy Policy

Last updated: 1st July, 2026

1. Introduction

BrizoSystem Pte Ltd ("BrizoConsol," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share personal data, and your rights under Singapore PDPA, Australian Privacy Act, US laws (including CCPA, CPRA, COPPA), and the EU General Data Protection Regulation (GDPR). We operate servers in Singapore, Australia, the United Kingdom, and the United States, and process data in compliance with applicable local laws.

2. Scope

This Policy applies to users accessing our website, platform, or applications, and to data collected directly, automatically, or via authorized third parties.

3. Personal Data We Collect

We may collect:

4. How We Collect Data

Directly: Registration, subscriptions, inquiries.
Automatically: Cookies, analytics, logs.
Third Parties: Payment processors, cloud providers.

5. Purpose of Processing

We process data to deliver and improve services, manage accounts and billing, respond to support requests, send notifications or marketing (with consent), comply with legal obligations, and prevent fraud and ensure security.

6. Legal Basis for Processing

We rely on contractual necessity, consent (marketing, cookies, optional features), legitimate interest (security, analytics), and legal obligation (tax, compliance).

7. User Rights

Depending on your jurisdiction, you may access and correct your data, request deletion or restriction, object to processing (marketing, profiling), exercise data portability, withdraw consent, and file complaints with authorities.

Contact our DPO at info@brizosystem.com to exercise rights.

8. Accuracy & Retention

Data is kept accurate and up-to-date. Account data is deleted within 30 days of cancellation. Consolidated reports and uploaded financial data are retained for the duration of the subscription, plus 30 days after cancellation. Anonymized data may be retained indefinitely.

9. Security Measures

We implement TLS/HTTPS encryption, access controls, vulnerability assessments, staff training, and continuous monitoring and audits.

10. Data Hosting & Transfers

Data is stored in Singapore, Australia, the United Kingdom and the US. Transfers are encrypted and compliant with local and international laws, including GDPR adequacy decisions or Standard Contractual Clauses (SCCs).

Enterprise customers may request a copy of our Data Processing Agreement, which sets out our obligations as a data processor including sub-processor disclosure, breach notification, and data return/deletion on termination, by contacting info@brizosystem.com.

11. Sharing with Third Parties

We share data with trusted providers (e.g., hosting, payments, analytics) under strict contractual obligations to protect privacy and security.

12. Marketing & Communications

Marketing is sent only with consent. You may opt out via account settings or unsubscribe links.

13. Cookies & Tracking

We use cookies to make our website work and to understand how visitors use it. When you first visit, a consent banner allows you to accept or reject non-essential cookies.

Cookie categories we use:

CookieTypePurposeDuration
brizo_cookie_consentEssentialRemembers your cookie preference (accept/reject)365 days
_gaAnalyticsGoogle Analytics — distinguishes unique visitors2 years
_ga_*AnalyticsGoogle Analytics — maintains session state2 years
_gidAnalyticsGoogle Analytics — distinguishes users within 24hrs24 hours

Analytics cookies are only set after you give consent. You can change your cookie preferences at any time using the Cookie Settings link or by clicking the link in the footer.

You can also manage cookies through your browser settings — note that blocking all cookies may affect site functionality.

14. Data Breaches

We notify relevant authorities (PDPC, OAIC, EU DPAs, US regulators) and affected users if a breach poses a high risk. Where BrizoConsol processes personal data on behalf of a customer, we will notify the affected customer without undue delay, and in any event within 72 hours of becoming aware of a confirmed breach, together with reasonably available details of the breach and remediation steps taken.

15. Children's Data

The Services are intended for business use by individuals aged 18 and over, consistent with the eligibility requirements in our Terms & Conditions. We do not knowingly collect personal data from individuals under 18. If we become aware that we have inadvertently collected data from a minor, we will delete it promptly.

16. GDPR-Specific Rights

EU residents have rights under GDPR: Right to be informed, access, rectification, erasure, restriction, portability, objection, and rights related to automated decision-making.

17. Use of Artificial Intelligence (AI)

We use generative AI technologies and chatbots to enhance user experience, provide automated support, and improve our services. These systems may process personal data to respond to inquiries, generate personalized content, and analyze usage patterns.

Our AI features are powered by AWS Bedrock, which provides access to third-party foundation models through Amazon Web Services' own infrastructure. Data submitted through our AI features is processed within the AWS region associated with your account and is not used by AWS or model providers to train their underlying foundation models, and is not shared with model providers beyond what is necessary to process your request.

We may collect and store anonymized AI chat interactions — including questions asked and responses generated — to improve the accuracy, relevance, and performance of our AI systems. This data is anonymized prior to storage and cannot be used to identify individual users.

Our AI systems do not make decisions with legal or similarly significant effects. Where automated decision-making is used, you have the right to request human intervention, express your point of view, and contest the decision.

18. Policy Updates

We may update this Policy. Material changes will be communicated via email, in-app notices, or website banners. Continued use implies acceptance.

19. Contact & DPO

Data Protection Officer (DPO)
BrizoSystem Pte Ltd
UEN: 202432127G
60 Paya Lebar Road, #06-28, Paya Lebar Square, Singapore 409051
Email: info@brizosystem.com